How do I make changes to my application?

Please reach out to our team if you need to make the following updates:

  • Program name, campus location, start/end date
    • Request must be made through email, from the email address used to submit the application
  • Borrower/co-borrower name
    • Must be shown on credit report or official government-issued ID
  • Borrower/co-borrower address
    • May require submission of new residency documentation
  • Borrower/co-borrower ACH information
  • Income stated on loan application
    • May require supporting documents showing proof of income
  • Tuition and living expense amounts
  • Gender
    • Can be updated through phone or email used to submit the application

The following items can not be updated by our team and will require the submission of a new application:

  • Borrower/co-borrower social security number
  • Borrower/co-borrower email
  • Switching the application between full-time and part-time
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