How do I submit pending documents?

If you need to submit proof of residency or proof of income, there are a couple ways you can send us your documents:

  • Go to your Student Portal and upload a photo or PDF of your documentation.
  • Email a photo or PDF of your documents to our Student Success Team at hello@climbcredit.com.

Please note that borrower documents must either be uploaded to the Portal or sent from the email address entered into the application. If you have a co-borrower and they need to submit documentation, they must either upload documents from their own personal Portal page or send documents from the co-borrower email address entered into the application. Borrowers cannot upload or send documents on their co-borrower’s behalf, or vice versa.

How to submit pending loan documents:

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