What is a loan servicer?

A servicer handles the loan from funding to full repayment. They’re the ones who will send you monthly statements and collect and keep track of your payments. They will also be the point of contact if you want to switch your repayment method, alter account information, or apply for deferment or forbearance.

Information on your servicer for federal loans can be found by logging into the Financial Aid Review of the National Student Loan Data System. For private loans, students can see their loan servicer by looking at their student loan statements or their credit reports — for Climb Credit loans, the servicer is University Accounting Service (UAS).

After your loan is funded, you'll receive your first bill from UAS (by email and/or physical post). At that time, you will be able to create a student account at the UAS registration page using your Social Security Number or your Climb reference number. This will enable you to make payments, set up recurring payments, and manage your account settings.

You will also receive regular loan-related communications from UAS, including payment reminders, end-of-year tax information (if applicable), and, if necessary, information on late or missing payments.

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